Question 1

What types of customer queries can iQanAI handle?

Accepted Answer

iQanAI handles the full range of sales conversations — from first-touch enquiries and product questions to objection handling, appointment booking, and follow-up sequences. It manages every interaction with natural, human-like responses designed to move prospects toward a decision.

Question 2

Which platforms does iQanAI work on?

Accepted Answer

iQanAI works on WhatsApp, Instagram DMs, Facebook Messenger, and website chat. Growth and Pro plans include all social channels. The Starter plan includes WhatsApp and website chat.

Question 3

How human-like are the conversations? Will it sound like a bot?

Accepted Answer

iQanAI is built for human-like conversation. It adapts its tone to match how each customer communicates, handles nuance, and responds naturally. It is not a decision tree or keyword matcher — it understands context and intent.

Question 4

How long does it take to get iQanAI up and running?

Accepted Answer

Typically within minutes. You provide your business URL and iQanAI instantly reads your products, services, and pricing to build a custom sales agent. We handle the channel connections and configuration for you.

Question 5

Can iQanAI book appointments directly inside the chat?

Accepted Answer

Yes. On Growth and Pro plans, iQanAI detects buying intent and books prospects directly into your calendar inside the conversation — no external links, no friction, no drop-off.

Question 6

Can iQanAI handle outbound campaigns?

Accepted Answer

Both. iQanAI responds to all incoming messages automatically and can send proactive outbound messages, automated follow-up sequences, and comment-to-DM sequences on Instagram and Facebook. Available on Growth and above.

Question 7

What kind of businesses does iQanAI work best for?

Accepted Answer

iQanAI works best for businesses that get leads through conversations — e-commerce brands, coaches, real estate agents, and high-ticket service businesses that rely on DMs, WhatsApp, or Instagram for sales.

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iQanAI is a trading name of iQimma Labs Ltd · Company No. 17305932 · International House, 55 Longsmith Street, Gloucester, GL1 2HT, United Kingdom

iQanAI is a trading name of iQimma Labs Ltd · Company No. 17305932 · International House, 55 Longsmith Street, Gloucester, GL1 2HT, United Kingdom

iQanAI is a trading name of iQimma Labs Ltd · Company No. 17305932 · International House, 55 Longsmith Street, Gloucester, GL1 2HT, United Kingdom